Publications
„Die Psychologie der Situation. Kontexte entschlüsseln und gestalten“
Carl-Auer Verlag, Heidelberg 2024
How do we grasp and shape the situational context in our conversations, mostly unconsciously? And how does our resulting understanding of the context shape our conversational behavior, often unnoticed and unintentionally? These questions are answered here using a basic model and many practical examples to provide concrete tips and tricks for everyday consulting and conversations.
„Dynamik in Gruppen. Handbuch der Gruppenleitung“
Beltz Verlag, Weinheim 2017 (4th Ed.)
A coherent presentation of the group process in theory and practice: The phases of the group process and the group field as basic models create a clear framework into which practical examples as well as tips and tricks for group leaders are integrated. The Riemann-Thomann model is presented in its application to psycho-, relationship- and group dynamics.
978-3-621-28514-8
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„Weil Worte wirken. Wie Arzt-Patienten-Kommunikation gelingt. Theorie–Praxis–Übungen“
Kohlhammer Verlag, Stuttgart 2018
How does communication with patients work? How does the doctor communicate constructively, thereby increasing compliance and trust? This theory and practice trainer is based on the models of Hamburg communication psychology, applied to medical practice. It provides the reader with elementary and sophisticated tools, introduces aids to reflection and, thanks to a variety of exercises, what has been learned quickly becomes a new inner attitude. Whether motivational interviewing, breaking bad news, dealing with difficult patients or communicating under time pressure: this book is for anyone who wants to learn how to communicate successfully with their patients or optimize their skills.
978-3-17-033459-5
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„Sich verständlich ausdrücken – Trainingsprogramm, Leserorientiert schreiben lernen“
Baum, Katrin / Deeg, Cornelia, Ernst Reinhardt Verlag 2018
How can we succeed in writing texts that are understandable and appealing? How can we be convincing in writing on all four levels of communication? Together with Cornelia Deeg, Katrin Baum has developed a training program that is fun and shows how easy it can be to formulate concise and lively texts.
978-3-497-02739-2
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