Training
Our training courses are characterized by lively learning, as we ensure a good mix of theory, practice and feedback. Participants not only learn techniques for successful communication, but also fundamentally examine their own attitude. This combination of self-reflection, knowledge transfer and exercises ensures that what they have learned is firmly anchored.
As we also work as teaching trainers, we convey communication psychology concepts, methods and models first-hand in a clear and practical way.
Of course, we adapt all training courses to your individual needs.
Possible topics for your trainings
Communication
- Good conversations about difficult topics - the art of conducting conversations
- Conducting employee appraisals successfully
- Conducting difficult conversations with customers
- Customer-oriented correspondence
- Giving professional feedback
- The art of good listening
- Conducting negotiations
- The 1 x 1 in dealing with power gestures
Leadership
- New to the leadership role: understanding leadership and role clarity
- The 1 x 1 of successful group leadership
- What makes teams successful? The concept of psychological safety
- Understanding and using team dynamics
Dynamics in groups
- Dynamics in groups - models and methods for practice
- Understanding and shaping team processes - dealing constructively with human differences in teams
Presentation and moderation
- Facilitating effective work meetings - the art of organizing group meetings in a goal-oriented way
- Lively presentations
- Presenting effectively
- Conflict resolution
How to deal with conflicts
- First aid in conflicts
- The constructive conflict discussion
- Conflict resolution for conflict resolvers
Change Management
- Leading change - 3 steps to successful adaptation
- Motivation in change processes
Personality development
- Self-coaching with the inner team - clear communication and sustainable decisions through inner leadership
- Resilience
- Successful time and self-management
Working virtually
- Leading at a distance - what should I bear in mind when leading a virtual team?
- Successful virtual communication: how do I create a coherent virtual contact?
- Lively moderation of virtual meetings
- Personal presence in online meetings
